Vacancies: Operational Roles

Chinese Communications Manager

Advancement Office

We are looking for a creative, motivated and experienced Chinese Communications Manager to join our team. As a Chinese Communications Manager, you will work with other members of the Communications Team, reporting to the Director of Communications. Your main responsibility will be English-Chinese translation and coordinating all the school’s communications activities in Chinese (Mandarin).

CIS is a bilingual school of the highest calibre, and our dual-language communications needs demonstrate that. Our aim is that every piece of communication is produced in both Chinese (Mandarin) and English. As a result, the Chinese Communications Manager plays an integral role in that he/she will have responsibility over all Chinese communications. 

Roles & Responsibilities

• Oversee all Chinese external and internal communications, ensuring material is produced, translated and communicated at the highest standards of Chinese (Mandarin). This includes, but is not limited to:

  • Digital content creation (social media, website, parent portal)

  • Printed offline content (signage, yearbooks, collateral)

  • Major annual publication releases (Annual Report, Board Letter)

  • Presentations

  • Weekly newsletters to parents
     

• Represent the school to develop relationships amongst native Chinese speakers in our community, ensuring the school’s message is conveyed accurately and objectively. This includes, but is not limited to: 

  • Interpretation for Leadership Team in sensitive meetings and confidential conversations with parents who only speak Chinese.

  • Interpretation in public presentations, events and school tours.

  • Identifying ways to disperse internal communications in a timely manner to an audience who don’t have access to email/Whatsapp.
     

• Ensure translations/interpretation work maintains the content, context and tone of the original text. 

• Proofread and edit translated materials to ensure accuracy, completeness and fluency.

• Manage brand reputation by daily monitoring of the school’s online presence in Chinese and responding to negative press, implementing and adhering to the school’s Crisis Communication plan as required.

Requirements & Skills

• BA in communications preferred.

• 7-10 years experience in a similar role.

• Native Chinese (Mandarin) speaker with exceptional Chinese copywriting and editing skills, who is also savvy in communicating and interacting with a modern Chinese audience.

• Demonstrates a deep proficiency in English with a clear understanding of East and West cultures. 

• Proficiency in Cantonese a plus.

• Strong organisational skills.

• Enjoys working with people.

• Highly developed attention to detail.

• Ability to work under pressure.

• Ability to work in a team environment.

• Prudence and sound judgment in matters of confidentiality.

Database Administrator / Student Information Student (SIS)  Administrator

Reporting to the Director of Operations / Deputy Director of Operations, support and assist Data Analysts in data management for the School’s systems, including Student Information, Learning Management, Advancement (Fundraising), Alumni Relations, Admissions, Business systems, etc.

Summary

The Data Administrator will provide data solutions and application support to Students, Parents, and Staff at the Chinese International School, ensuring data integrity and efficient data flow.

Essential Qualifications

• Experience working in a technology enterprise or educational SIS environment.

• Demonstrated experience and proficiency in providing end-user support.

• Knowledge and experience in HTML, jQuery, JavaScript, and CSS.

• Intermediate/advanced with SQL and PowerSchool proprietary tags/code (PSHTML) will be beneficial.

• Planning database design, migration, performance monitoring, security, troubleshooting, backup and data recovery.

• Maintain appropriate system documentation on procedures and configurations.

• Demonstrated ability to diplomatically communicate with teachers, administrators, parents, vendors, and students.

• Possess effective communication, judgment, planning, and human relations skills, and will be able to work under periods of stress due to the level of the position's responsibility.

• Strong communication, interpersonal skills and ability to work in a team.

Educational Level

• Bachelor’s Degree or equivalent degree/work experience in a relevant field.

• MCDBA or industry database or computer certifications are a plus.

• Experience with SQL, Access, and/or other data analysis software.

• Experience and proficiency with Oracle Database or other SQL-based databases.

• Proficiency in Excel, including a strong understanding of formulas, is highly desirable.

• Proficiency in Salesforce and Tableau is an advantage.